Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an engaging gaming experience, it's essential to approach gaming responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble what you can afford to lose, and never view gaming as an investment or income source.
Age Verification
Gaming on Parimatch is strictly for individuals aged 18 years and above, or the legal age of majority in your jurisdiction, whichever is applicable under Indian law.
We are committed to preventing underage gaming. All players must verify their age during account registration. If you are under the legal age, you must not create an account or participate in any gaming activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs, please seek help immediately:
- Chasing Losses: Repeatedly trying to recover losses by gambling more
- Loss of Control: Unable to stick to limits or stop gaming when you intended to
- Neglecting Responsibilities: Ignoring work, family, education, or personal obligations due to gaming
- Hiding Gambling: Concealing gaming activity or spending from family and friends
- Increasing Stakes: Needing to bet larger amounts to achieve the same excitement
- Financial Strain: Gaming with money needed for essentials (rent, food, utilities, bills)
- Using Credit: Borrowing money, using credit cards, or taking loans to finance gaming
- Mood Changes: Becoming irritable, anxious, or depressed when unable to game
- Relationship Conflicts: Arguments with family or friends about gaming habits
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
If you identify with any of these signs, it's time to take action and seek professional support.
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
Deposit Limits
Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly). Once the limit is reached, you cannot deposit further until the period resets.
Loss Limits
Define a maximum amount you're willing to lose over a set period. Gaming will be restricted once this limit is reached.
Reality Checks
Enable pop-up notifications during gaming sessions to remind you of how long you've been playing and how much you've wagered.
Session Time Limits
Set a maximum duration for your gaming sessions. You will be automatically logged out when the time expires.
Self-Exclusion
Temporarily or permanently exclude yourself from your Parimatch account. During self-exclusion, you cannot access your account, make deposits, or place bets. This is a powerful tool if you feel your gaming is becoming problematic.
To access these tools, log into your Parimatch account and visit the Responsible Gaming or Account Settings section.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted organizations that provide support:
India
All India Institute of Medical Sciences (AIIMS) - Psychiatry Department
Provides mental health services and can assist with gambling addiction counseling.
Website: www.aiims.edu
India
National Mental Health Programme (NMHP)
Government-backed program offering support for mental health issues including addiction.
Website: www.nmhp.gov.in
International
GamCare (United Kingdom)
Free, confidential information and advice on problem gambling.
Website: www.gamcare.org.uk
International
National Council on Problem Gambling (United States)
Resources and referrals for problem gambling help.
Website: www.ncpgambling.org
International
Gambling Help Online (Australia)
Free, anonymous counseling and support services.
Website: www.gamblinghelponline.org.au
International
Responsible Gambling Council (Canada)
Evidence-based information and resources for responsible gambling.
Website: www.responsiblegambling.org
International
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Health education and support for gambling addiction prevention.
Website: www.bzga.de
Take Action Today
If you suspect you have a gambling problem, seek help immediately. There is no shame in asking for support—recovery is possible.
You can: